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BtoBet’s Latest Industry Report Highlights Requirement to Increase Player Lifetime Value

Created on 26/11/2020 09:06:23 AM

How is the European market reacting to an increased level of player requirements? How can a tailored UX be important for operators as they seek to retain customer loyalty? How could a product-centric approach be detrimental for licensees in the iGaming industry?

 

These are some of the aspects that BtoBet’s latest Industry Report “A product-centric vs player-centric approach; How player requirements are reshaping the iGaming landscape” seeks to address in the context of the saturated European market where data-driven decision making is nowadays a must for operators and service providers alike.

 

The industry report also emphasises how a tailored experience will result in an increase for each player’s Lifetime Value (LTV), whilst guiding operators on key scenarios that they must address in order to gain a competitive advantage on their competition, amongst which:

 

  • How they are responding to the player-driven market
  • How well do they know their customers
  • How loyal are their customers, and
  • Whether they have the technological means to provide a tailored betting experience in a truly interlinked omnichannel environment capable to adapt and include the latest technological and behavioural traits

 

Those operators keen on gaining valuable insights can download BtoBet’s “A product-centric vs player-centric approach”, or send an email on sales@btobet.com.