Partner Relationship Manager

Location: Skopje, Ohrid, Bitola & Remote


BtoBet, a leading iGaming technology and platform provider, is seeking to recruit a Customer Relationship Manager to join its ranks on a full-time basis. The role description entails thru understanding of the company’s business model (technical and financial) to secure quality in the management of the clients and partners.


As a Partner Relationship Manager in Btobet, you should be an excellent communicator, able to work with technical and finance teams and build bond with partners. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.


Ultimately, you’ll maintain strong relationships and keep our partners satisfied and engaged with our products and services in the long-run.


Your Key Responsibilities:


  • Build the best long-term business relationships with our b2c operators,
  • Identify and explore all business opportunities with new and existing clients,
  • Monitor business performance, analyse and report on key performance indicators (KPIs), and present these during regular client reviews,
  • Support customers in regulated markets and drive new revenue growth,
  • Plan and push promotional activities with clients to maximize our returns,
  • Handle and prioritise client requests and coordinate with internal teams on a daily basis,
  • Close cooperation with other account managers and product teams and taking care of the prompt flow of information,
  • Have fun, make suggestions and bring new and exciting ideas to the team!


What we want you to bring to the team:


  • Be punctual and organized,
  • Have previous experience in iGaming or similar industry,
  • Ability to understand the markets, our competitors, and trends within the industry,
  • Strong communication and networking skills,
  • Ability to build a business and interpersonal relationships,
  • Advanced computer skills and proficiency in a range of software applications




  • At least 2 years’ experience in Account Management of international customers in the Online Gaming industry – a must
  • Excellent English level (written and spoken) – a must
  • Еxcellent Spanish(written and spoken) – a must
  • Previous experience in an e-commerce/e-gaming company
  • BA/BS degree – advantage
  • Client-facing work experience
  • WordPress experience/ basic HTML knowledge – preferable – an advantage
  • Previous experience in Project Management – an advantage
  • Previous sales experience – an advantage
  • Familiar with Microsoft Office (namely Word, Excel, PowerPoint)
  • Ability to work in a fast-paced environment, multi-task and work well under pressure.
  • High business and service orientation
  • Strong analytical and problem-solving abilities
  • Strong team player, excellent interpersonal skills, self-motivated, detail oriented.


Job Type: Full-time


If you think that you fit the role requirements we’d like to meet you.


Only short listed candidates will be contacted!


Are you interested in this position? We would love to hear from you! Please submit your CV together with a Cover Letter

at, including “Title of the Vacant Position” in the subject line.

Apply Now