PRIVACY AND COOKIES POLICY

Last updated [21.11.2022]

1. INTRODUCTION

We understand the importance of privacy. Therefore, we are committed to ensuring the measures that protect your Personal Information when you visit our site or have decided to share your data with us. The following information is designed to help visitors, partners, customers, enquirers or applicants understand what information we collect from our sites and how we handle and use the information after that. This Privacy and Cookies Policy (“The Policy”) explains our practices, including your choices and rights, as a visitor, regarding the collection, use, and processing of certain information, including your Personal Information, by the BtoBet Group of companies (“BtoBet“).

We own and/or manage the BtoBet website for products, services, reports and career purposes. This Policy is extended and applied to the website owned and managed by BtoBet, (“the Sites” or “websites”). We also partner with other third-party providers and/or third-party websites for the content of our site, so please also read such site’s Privacy Rules.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

By using our website, you acknowledge that BtoBet (and any companies in our Group) will process your Personal Information in accordance with this Privacy Policy. If you do not wish to provide your Personal Information on the basis set out in this Privacy Policy, you should not enter the relevant information on the website forms, or otherwise provide us with any of your Personal Information. However, if you do not provide your Personal Information, we may not be able to provide support regarding your queries.

2. WHO ARE WE

BtoBet is a multinational group of companies, having its parent company located and registered in Gibraltar under the name BtoBet Limited.

In order to achieve a high level of protection of your data, we have established safeguards and measures and applied them so adequate organization, administrative and technical protection is achieved and applied through our corporate and intercompany policies.

For questions specifically about this Policy, or our collection and/or processing of your Personal Information, cookies or similar technologies, please contact us on the following email: legal@btobet.com.

3. COLLECTION AND USE OF INFORMATION

The collection and use of information, enable us to provide the services and products we offer, meaning, they are inevitable in order to be able for us to perform our business and provide services or offer products to you.

The information you provide to us, such as e-mail address, name, and surname, address or postal code, telephone number, IP address, can be collected by us in a number of ways, if the website you contact offers the type of way prescribed here, such as:
• When contacting us through our “Book a demo” web form, in order to receive a demo for our services and products;
• When signing us for our newsletter through our website’s form, in order to receive marketing information in relation to our industry reports and other related activities;
• When contacting us by sending an e-mail or post on our address
• When applying for a job position or contact through our Career site [hyperlink, other Personal Information may be provided, so please carefully read our Privacy Policy in our Career site [hyperlink] before sending us any Personal Information.

Information we collect automatically

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.
We may automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes and is obtained by using Cookies. Please carefully read the Cookie section below for more information.
Information collected from other Sources
In Short: We may collect limited data from public databases, social media platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, social media platforms (such as Facebook, LinkedIn or other), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); search results and links, including paid listings (such as sponsored links).

4. HOW DO WE USE YOUR INFORMATION

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
The use of your information, its collection, processing, and transfer is done following the principles of the GDPR and under one or more of the lawful purposes specified in Article 6 of the GDPR.
We use Personal Information collected via our Site for the business purposes described herein. We process your personal information for these purposes in reliance on our legitimate interests of a possible 1) business purpose, in order to offer you our product and services and to enter or preform a contact with you, 2) with your consent, by accepting this policy before sharing your Personal Information, and/or 3) for compliance with our legal obligations (“Legal Reasons”).
We indicate the specific processing grounds we rely on next to each purpose listed below:
• To send administrative information to you [for Business Purposes, Legal Reasons and/or possibly Contractual]. We may use your Personal Information to send you a proposal of our product or other offer, service and/or new feature information and/or information about changes to our terms, conditions, and policies.
• Fulfill and manage your orders [for Contractual reasons]. We may use your information to fulfill and manage a possible contract if made between you and BtoBet.
• Request Feedback [for our Business Purposes and/or with your Consent]. We may use your information to request feedback and to contact you about your application or your use of our Site.
• To enforce our terms, conditions and policies [for Business Purposes, Legal Reasons and/or possibly Contractual].
• To respond to legal requests and prevent harm [for Legal Reasons]. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

5. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We may only share and disclose your information in the following situations:
• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Affiliates. We may share your information with our affiliates, in which case we will require our affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. Such affiliated companies may each be data processors, depending on the intercompany contracts and procedures within our group.
• Service Providers. We work with third party service providers who provide website, cloud storage, application development, hosting, maintenance, and other services for us. These third parties may have access to, or process Personal Data or client data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information. The Site may also contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Sites. You should review the policies of such third parties and contact them directly to respond to your questions.
• With your Consent. We may disclose your Personal Information for any other specific purpose with your consent.

6. COOKIE POLICY

When you visit or access our Websites we use (and authorize 3rd parties to use) pixels, cookies, events and other technologies (collectively, “Tracking Technologies”). These allow us to automatically collect information about you, your device and your online behavior, in order to enhance your navigation in our Websites, improve our Websites’ performance, perform analytics and customize your experience. In addition, we may merge data we have with data collected through these tracking technologies and data we may obtain from other sources and, as a result, such data may become Personal Information

What are cookies? Cookies are small text files (composed only of letters and numbers) that a web server places on your computer or mobile device when you visit a webpage. When used, the cookie can help make our Services more user-friendly, for example by remembering your language preferences and settings.
Cookies are widely used in order to make websites work in an efficient way. The use of cookies allows you to navigate between pages efficiently. Cookies remember your preferences, and make the interaction between you and the Services smoother and more efficient. Cookies are also used to help ensure that the advertisements you see online are relevant to you and your interests.

We use the following cookies on our Site:

Cookie Name Purpose
Google Analytics _gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form. You can find more about Google cookies by visiting Google Privacy Policy.
_ga This cookie is a Google Analytics persistent cookie which is used to distinguish unique users. You can find more about Google cookies by visiting Google Privacy Policy.
Google reCAPTCHA _grecaptcha This cookie is set to record the fact that a User has opted to enable cookies and used to protect our site from span enquirers on contact forms.
Facebook _fbp The functionality of this cookie is to store and track visits across websites and to distinguish and keep track of unique users entering the website fron an Ad. You can find more about Facebook cookies by visiting Facebook Privacy Policy.
Google Tag Manager _gcl_au This cookie is used for a “Conversation linker” it takes information in ad clicks and storest it in a first party cookie. You can find more about Google cookies by visiting Google Privacy Policy.
Cloudflare _cf_bm Cloudflare’s bot products identify and mitigate automated traffic to protect the site from bad bots. Cloudflare places the __cf_bm cookie on end user devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. You can find more about Coudflare cookies by visiting Cloudflare website.
Polylang Pll_language This cookie is used to store language settings.
DV DV These cookies are used to collect information about how visitors use the Site and use the information to compile reports and to help improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited.
Google 1P_Jar The cookie is used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions. You can find more about Google cookies by visiting Google Privacy Policy.
Google NID This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. You can find more about Google cookies by visiting Google Privacy Policy.

7. INTERNATIONAL TRANSFER OF INFORMATION

In Short: We may transfer, store, and process your information in countries other than your own.
Whenever in the course of sharing information we transfer Personal Information to countries outside of the European Economic Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Policy, and as permitted by GDPR and the applicable laws on data protection.
As BtoBet is a multinational group of companies, your Personal Information may be shared to our Affiliates, therefor in countries other than Gibraltar. Such countries may not have the same level of data protection lwas as those in the country where you are located. Each of those BtoBet group companies (and their authorized data processors) will however comply with BtoBet internal policies and procedures or have same level of their own policies and procedures, relating to collection and processing of Personal Data which complies with the key data protection principles of fair handling of Personal Data and ensuring adequate level of protection of personal data according to GDPR and the applicable laws on data protection.
By accepting this Policy and providing your Personal information on our Site, you hereby give your consent that your Personal Data may be shared and transferred to other countries than your own or Gibraltar. If you do not wish to provide your Personal Information on the basis set out in this Privacy Policy, you should not enter the relevant information on the website forms, or otherwise provide us with any of your Personal Information. However, if you do not provide your Personal Information, we may not be able to provide support regarding your queries.

8. HOW LONG DO WE KEEP YOUR INFORMATION

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your Personal Information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements), or if consented by you contacting us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

9. HOW DO WE KEEP YOUR INFORMATION SAFE

In Short: We aim to protect your Personal Information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your Personal Information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

10. INFORMATION FROM CHILDREN

We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that Personal Information from users less than 18 years of age has been collected, we will promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at legal@btobet.com.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: [In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your Personal Information.] You may review, change, or terminate your account at any time.
[In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the:
a. right to request access and obtain a copy of your personal information,
b. to request rectification or erasure;
c. to restrict the processing of your personal information; and
d. if applicable, to data portability.

In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided (legal@btobet.com). We wiill consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

12. POLICY EFFECT AND CHANGES TO THIS POLICY

We may update this privacy policy from time to time in response to changing of the legal, regulatory or operational requirements. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
Your continued use of the Sites after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this Policy, please do not use the Sites.

This Privacy Policy shall take effect on the date of public announcement or stated above. Please check the “Last Updated” part at the top of this policy.

 

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